At FekraCity, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our ERP platform and services. By accessing or using our services, you agree to the terms of this policy.
We collect information to provide better services to our users and improve the functionality of our ERP solutions. The types of information we collect include:
Personal Information: This includes your name, email address, phone number, billing information, and any other data you provide when creating an account or using our services.
Business Information: We may collect business-related information such as your company name, industry, and size, as well as the data you upload to the platform for ERP functionalities.
Usage Data: We collect information about how you interact with our platform, such as the features you use, your IP address, device type, browser type, and activity logs.
The information we collect is used for various purposes, including:
FekraCity does not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:
With Service Providers: We may share information with trusted third-party service providers who assist us in operating our platform, processing payments, or conducting business operations. These parties are bound by confidentiality agreements and are not allowed to use your data for any other purposes.
For Legal Compliance: We may disclose your information if required by law, regulation, or court order, or if we believe such action is necessary to protect the rights, property, or safety of FekraCity, our users, or others.
We take the security of your information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
You have the right to:
Access Your Data: Request a copy of the personal information we hold about you.
Correct Your Data: Request that we correct any inaccurate or incomplete information.
Delete Your Data: Request that we delete your personal information, subject to any legal obligations to retain certain data.
Restrict Processing: Request that we limit the processing of your personal data in certain situations.
To exercise any of these rights, please contact us at [support@fekracity.com]. We will respond to your request within a reasonable timeframe.
FekraCity uses cookies and similar tracking technologies to enhance your user experience. Cookies are small files stored on your device that allow us to remember your preferences, track your activity on the platform, and provide analytics. You can control the use of cookies through your browser settings, though disabling them may limit some functionalities of our platform.
Our platform may contain links to third-party websites or services. FekraCity is not responsible for the privacy practices or the content of such sites. We recommend reviewing the privacy policies of any third-party websites you visit.
FekraCity’s services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently gathered data from anyone under the age of 18, we will take steps to delete such information.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and if the changes are significant, we will provide a more prominent notice. Your continued use of our services after the changes take effect constitutes your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, or if you would like to exercise any of your data rights, please contact us at: